Why We Do What We Do
Our purpose at Elegance is to manage vibrant residential assisted living and memory support communities where older adults realize healthier, happier, more connected lives, in an environment designed to better support the aging process – where surviving isolated at home becomes thriving in the company of neighbors, where inactivity and boredom are replaced with movement, purpose and engagement.
We believe that we can maintain a “People First” culture where we balance profit with the interests and wellbeing of our customers. We understand that pursuing financial viability over the long term allows us to keep our promises to our customers, their families, our employees and investors.
We aim to be the best foundationally. We know from experience that great customer service makes the best business sense. It need not be viewed as a compromise or balancing act. Better systems, better metrics, better support all ultimately help the people who work in our communities in doing what they do best – helping older people live easier, more connected lives.
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